Shipping Policy

FREE STANDARD DELIVERY FOR ALL AUSTRALIAN ORDERS

We offer the following shipping options:

  PRICE DELIVERY
Standard Shipping $10 AUD 2 - 5 business days*
Express Shipping $15 AUD 1 - 2 business days*
Orders over $100 Free Express Post 1 - 2 business days*

 

Please note that Kabana also offers Click & Collect service. You can avoid shipping fees by collecting your garments at one of our stores. Find out about Kabana stores here.

 

Your order will be delivered via Australia Post, whereby you can track your order easily and in a timely manner. Orders placed on the weekend will be processed the next business day. Once your order has been shipped, we are unable to make any amendments to your order or cancel your order. However, we offer 30-day returns. You can learn more here.

The above chart is a general guide only. Please refer to Australia Post for exact delivery dates. Deliveries to interstate WA, SA, TAS, NT and/or country and remote areas may take up to 7 business days*. Guaranteed next business day delivery is available within the express post delivery network only. If you live outside of the qualifying postcodes, selecting Express Post will result in the next fastest possible transport link.

*In the event of peak periods, public holiday, road accidents, bush fires, extreme storm weather deliveries could take longer than expected and is out of our control. Please visit Australia Post for full details.  

Please note that delivery may be delayed during sale or promotional periods. Kabana is not liable for any lost, stolen or damaged parcels during transit.

Return to Sender parcels due to incorrect address and/or non-delivery will incur a $5 restocking fee and the return shipping cost. This will be automatically deducted from your account.

 

TRACKING YOUR ORDER

Once your order is shipped, you will receive an email notification of your shipping details and a tracking number. If you have an account with Kabana you will be able to view the status of your order online when you log into your account.

If you have checked out as a guest you can track your parcel here.

 

INTERNATIONAL SHIPPING (New Zealand)

We use DHL Express or Australia Post International to ship all products purchased from this website.

  PRICE DELIVERY
New Zealand $30 AUD 2 - 7 business days*

 

At this stage we only ship to New Zealand for items purchased on kabanashop.com.au. If you intend to purchase from the US, please visit kabanashop.com.

Please note that customs and duties may incur for some countries, and it is the customer's responsibility to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.

If you have any enquiries regarding your delivery, please email us on enquiries@kabanashop.com

 

Updated December 2020

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