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Reviews

Based on 4116 reviews
94%
(3877)
4%
(152)
2%
(68)
0%
(13)
0%
(6)
C
Rhianna Jacket
Christine D.

Loved the jacket. It arrived beautifully packaged. Thankyou so much to Kabana for the excellent attention to detail with my order and shopping experience. I will definitely be shopping with you again

H
Keaton Tunic Navy
Helen C.
Great service

Great service
Efficient delivery and some good bargains.

S
Taylor Wrap
Sue
It’s A Wrap

Love this wrap dress. I’m quite big busted and this dress sits beautifully and shows a nice cleavage without being too much. Have had many compliments. It’s soft and floaty.

J
Jada Top Sea
Jemana S.

Love this shop. Never disappointed....beautiful clothes and fast delivery...thankyou for dressing me for the last few years....

A
Jamie Dress Lagoon
Annette P.

I’m loving my new dress. It’s very easy to wear, dress up or casual

E
Jamie Dress Musk
Esther K.
Jamie Musk Dress

Really beautiful dress, colours are fresh and vibrant. Not my 1st LULASOUL, I JUST LOVE THE STYLES. Pricing is a bit up there but it’s nice to splurge every now and again.
Thank you
Esther

M
Maya Hi-Lo Dress
Margaret C.
LUV IT

I just love it. Great fabric. Easy to wear. No ironing. Light and cool.

C
Frida Maxi
Carol
FRIDA 🌺 Fun Fresh Feel good Maxi

Love the fabric, so colourful and happy
Dress flows beautifully., so cool and pretty

D
Callie Dress Navy
Dee
Kabana

Love your clothes So nice for tropics
Good service delivery
Keep on keeping on !!

J
Niko Top Sea
Jeane R.
Tunix

The parcel arrived promptly, just as tracking no. said. I was very pleased with quick delivery and the garment.

D
Keaton Pant Navy
Diane B.
Joy

Great fit, just a bit long but that's easily fixed. I'm such a shorty.
Fabric is vibrant, light and cool, fabulous for our 40° temps during summer. Washes well.

P
Hepburn Midi Emerald
Penny B.
Lovely dress

I’m very pleased with my Hepburn dress.The colour is beautiful and the fit is comfortable.

J
Kayden Midi Navy
Janette S.
Comfy Dress

Bright colours, nice pattern, willl be comfortable to wear in summer. True to size.

J
Tanika Sundress Denim
Joe-anne G.
Great products and service

As indicated above in my title, I couldn't be more pleased with the on line service and the products I purchased were very good quality. I'll be back. Thank you.

C
Jada Top Sea
Carole J.
Jada Top Sea

Beautiful top, very happy with very fast service

J
Daisy Top
Jenny
Love this top

I bought it to go with Lula Soul Pants and I like my arms covered. A little see through so will need a cami underneath.

J
Tanika Sundress Denim
Jenny
A nice dress

The bodice on this dress wasn’t a good fit & didn’t look right on me, so unfortunately sent it back.

D
Abby Midi Mint
Deborah
Has the lot!

This dress has a flattering cut, falling beautifully from under the bust. The eye catching colours of the dress are what caught my eye.
Overall it’s very comfortable to wear and the light fabric makes it a great summer dress.

L
Niagra Jacket White
Leona
Niagra Jacket White

Love this jacket. Beautiful light linen with exquisite embroidery. I purchased a size L (14) which I normally take, and unfortunately it doesn't button fully at the front. I find Rubyyaya sizing is not consistent, and it is disappointing with this, however, I will wear this jacket open over my other pieces. If I had purchased a larger size the shoulder would not sit right, and the sleeves would have been too long. I love the jacket though, and will certainly enjoy wearing it. Thanks, Kabana for the stunning array of items to choose from.

L
Heavenly Spirit Sweat Natural
Leona
Heavenly Spirit Sweat Natural

Love this Sweat, and the natural colour is most versatile. I purchased the L (14) as sometimes the sizing is not always correct, it is on the larger size and the sleeves are rather long, however I can roll the sleeves up, and being on sale, I am happy with this sweat. Rubyyaya is not always consistent with their sizing. Recommend this top though, just so beautiful. Thanks Kabana.

L
Niko Maxi Indigo
Leona
Niko Maxi Indigo

Love this beautiful maxi. Gorgeous light cotton with a gentle block-print of blue on white. Love the longer sleeve and the fit is just right. Medium for size 14. If you have a bigger bust, best to go up a size, as the fit is exact. I already have a white slip to wear underneath, and I have had many comments. Can wear a belt to change the look. I recommend this dress for summer. Just so happy with this purchase. Thanks Kabana.

M
Tanika Tiered Dress White
Michelle G.
All purchases from Kabana

Excellent quality and very good service.The best variety by far of lovely clothes

M
Tanika Tiered Dress Denim
Margaret M.
Gorgeous

Gorgeous dress. Good sizing. Comfortable and a great look.

J
Suki Hilo Midi Mist
Julie
Fabulous dress

I love everything about this dress. The material is light and cool , a drawstring waist and the look of a crossover front but doesn’t show too much boob.
I bought the mist pattern and it’s so versatile.

J
Suki Pant Mist
Julie
Fantastic pants in beautiful material

I just received these pants and I love them , the fabric is so light and floaty, and I live the button detail on the hem/side , so I can choose if I want them open or more structured leg.
I am a size 16 and I bought 1xl and they fit perfectly

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HERE TO HELP

RETURNS POLICY

We hope you adore our unique & ageless pieces. If you are not in love with your purchase, please see below details regarding our returns & exchanges.

 

REFUND

You are eligible for a Full Refund if you:
Purchased a product at Full Price and have returned the product within 14 days of receipt of purchase.

 

EXCHANGE OR CREDIT

You are eligible for an Exchange or Store Credit if you: purchased a product at Full Price with a discount code.
Sale items not marked Final Sale can be returned for a Store Credit only.

 

PURCHASED WITH DISCOUNT CODE

You are eligible for an Exchange or Store credit if you purchase a full price product with a discount code.

 

FINAL SALE

Items purchased at 50% off or more are considered final sale and cannot be returned or exchanged unless faulty.

Final sale products are clearly marked on the product page and in all our marketing assets relating to the products that fall into this category at the time.

Mystery bags are a final sale product, no returns or exchanges offered.

 

FAULTY

We aim to ensure every order is delivered meeting our quality standards. If your order is received with any fault, please report your concern to our customer care team at enquiries@kabanashop.com and please include 1-2 images of the damaged or defective product. We are always here to assist.

 

WRONG PRODUCT

If you were shipped an incorrect product, please notify our customer service team immediately by contacting enquiries@kabanashop.com. We will send you the correct product with a return bag to send back the incorrect product to ensure a smooth process for you.

 

JEWELLERY

Due to the nature of this product type these products are final sale & cannot be returned or exchanged unless faulty.

 

BEAUTY PRODUCTS

We’re unable to process returns for opened and/or used Beauty and Wellness products. All Beauty and Wellness products purchased online, or in-store must be returned unopened, unused, and in original condition with original packaging.

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact our friendly Customer Care Team on enquiries@kabanashop.com, who will be happy to assist in arranging your return or exchange.

 

EXTRA RETURNS INFO

All items being returned must be unworn, unwashed & unaltered with original tags intact.

All items must be posted in the mail within 14 days of receiving your order. Any items posted after this timeframe will be issued with a store credit to the value of the original selling price.

A refund will be issued to the original form of payment at the original selling price if returned within the 14-day period

Most returns will be processed within 48 hours of receiving your returned parcel. You will receive a refund or store credit notification via email.

For refunds, please allow 3-5 business days for the refund to be credited back to your original method of payment.

Gift Card purchases will be refunded in the form of store credit only.

Shipping costs are non-refundable except in cases where Kabana Shop may have made an error. You will be responsible for any shipping return costs. We recommend you use a trackable shipping method as Kabana Shop cannot accept responsibility for items not received or that may have been damaged in transit.

 

PROMOTIONS & OFFERS

All offers and promotions are subject to the following conditions, in addition to any conditions specified upon receiving the relevant gift with purchase:

 

  • Promotions are only applicable to orders over the minimum value threshold specified in the offer.
  • Promotions are only applicable to products specified in the offer.
  • Some promotions specify, in the conditions displayed at checkout, that items purchased under the promotion can be returned for store credit only (in the absence of any fault).
  • For promotions with a minimum spend requirement, your order must remain at or over this amount after any returns for the offer to continue to apply.
  • Kabana Shop takes no responsibility for promotions that were not applied during the checkout process and discounts cannot be applied after an order has been placed.
  • Kabana Shop reserves the right to end any promotions, sales or discount offers at any time.
  • Please contact our Customer Care team at enquiries@kabanashop.com if you have any further enquiries regarding a promotion.

 

INTERNATIONAL ORDERS

Full priced products can be returned for a store credit or refund within 30 days of receipt of purchase. We do not offer exchanges on international orders.

 

HOW TO MAKE A RETURN

Send items with the original invoice directly to:

KABANA ONLINE

P.O. BOX 3537

SOUTH BRISBANE

QLD 4101

 

CONTACT INFO

enquiries@kabanashop.com

0488 550 338

Outside Australia:+61 488 550 338

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Size guide

Chest: Measure the circumference of your chest. Place one end of the tape measure at the fullest part of your bust, wrap it around (under your armpits, around your shoulder blades, and back to the front) to get the measurement.

Waist: Measure the circumference of your waist. Use the tape to circle your waist (sort of like a belt would) at your natural waistline, which is located above your belly button and below your rib cage. (If you bend to the side, the crease that forms is your natural waistline.) Don’t suck in your stomach, or you’ll get a false measurement. If you generally wear your clothes below your waist, take that measurement as well.

Hips: Measure the circumference of your hips. Start at one hip and wrap the tape measure around your rear, around the other hip, and back to where you started. Make sure the tape is over the largest part of your buttocks. Because making sure the tape is level back there can be hard, try to do it in front of a mirror.

    SIZE
    BUST
    WAIST
    HIP

    XS - 8

    89cm

    68cm

    95cm

    S - 10

    94cm

    73cm

    100cm

    M - 12

    99cm

    78cm

    105cm

    L - 14

    104cm

    83cm

    110cm

    XL - 16

    111cm

    90cm

    117cm

    2XL - 18|20

    121cm

    100cm

    127cm

    3XL - 20|22

    131cm

    110cm

    137cm

    4XL - 22|24

    141cm

    120cm

    147cm

    Delivery within Australia

    • Free Shipping for all orders over $150 (Australia and NZ)
    • Flat Rate $10 for orders under $150
    • Express Courier Service $15
     

    All standard deliveries orders are sent via Australia Post's Regular Service and take 2-5 business days to arrive after dispatch. In addition, an Express Courier service is available for orders within Australia for $15. These orders will be sent with Australian Post's Express Service, and take 1-3 business days to arrive after dispatch.

    All orders placed before 1pm AEST time are processed the same business day. Once your order is dispatched you will receive shipping confirmation and tracking details.

    14 Day Returns

    We hope you are happy with your new purchase, but if you aren’t we have done you a favour… you can return any full price item purchased online within 14 days of purchase if the item is unused with the original tags attached.

    Our 14-day exchanges or returns are for any new, unworn and unwashed items, found in their original packaging. The shipping cost will be borne by the purchaser unless a fault has occurred with the item to which we will evaluate through our loving customer care service. Now go on add-to-cart guilt-free!

    To make a return, exchange or credit please use our return portal.

    WISH LIST AND COMPARE

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